by Gregory Daniel
If you find yourself frustrated, confused, exhausted or befuddled with your clients more often than not, you are not alone. At some point in time our industry appears to have taken a business model that is designed to end with photographer and client looking at each other not knowing where to go from here. This gap between the client and photographer seems to be growing and not shrinking over the years. The onset of digital feels like the easy out for both parties to finish the process and part ways with neither one fulfilling their dreams.
Maybe our profession’s business processes have drifted to the point of self-destruction or our education process is more technically toolbox driven. In either case the result is lots of fantastic image makers are entering the profession and are dismayed on the level of difficulty to create a sustainable business. My belief is that the dirty secret lies imbedded in our industry’s entry design.
Educate – Shortly after falling in love, the game plan appears to try and find a way to repeat the way in which the images turn out. This stage might be referred to as building your toolbox. Any fine craftsmen would agree that learning the tools of their trade is an extremely important step. There are so many resources to obtain toolbox knowledge. My track started in middle school on through a college degree. This was certainly foundational although much of my success was after discovering Professional Photographers of America and the affiliate school programs where I could study under a successful master.
What if there was a way to stop the madness and find yourself out of this painful loop that does not appear to help you or your client with goals. I suggest Erase the Board! After the toolbox is built, let’s erase the board. Find your special place to dream about a business where you would love getting up each day and live your dream. Design a business where you are creating a product that will solve a problem for the type of client you identify with and a product that is identifiable to you as an artist. Such a product that when the clients need arises they will think of you. Begin with the end in mind by visualizing their shopping cart filled with your product, a product that your clients can easily identify as yours and clearly describe it to others.
When you flip the script and start with the client in mind, then is when clients start commissioning you to solve their needs. Here are your two choices. Which one will you choose from here on out?
Speculation: Assumption of unusual business risk in hopes of obtaining commensurate gain
Commission: A formal request to produce something (especially an artistic work) in exchange for payment